At Northwind Glamping, we value your privacy and are committed to protecting your personal information
1. Information We Collect
1.1 Personal Information:
We collect personal information that you voluntarily provide when making a booking, contacting us, or subscribing to our services. This may include your name, email address, phone number, payment information, and any other details necessary to complete your booking.
1.2 Automatically Collected Information:
We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This helps us improve the user experience on our website.
1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to analyze website traffic, customize user experience, and manage our marketing campaigns. You can control the use of cookies through your browser settings.
2. How We Use Your Information
2.1 Booking Management:
Your personal information is primarily used to manage and confirm your reservations, process payments, and communicate important details about your stay.
2.2 Customer Service and Support:
We may use your information to respond to inquiries, provide customer support, and enhance your overall experience with Northwind Glamping.
2.3 Marketing and Communication:
With your consent, we may send promotional emails about our services, special offers, or upcoming events. You can opt out of these communications at any time by following the unsubscribe link in the emails.
2.4 Improving Our Services:
We use the data collected from website visits and customer feedback to analyze trends, monitor website performance, and enhance our services.
3. Sharing of Your Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in managing bookings, processing payments, or providing other essential services. These providers are required to handle your data securely and in accordance with applicable privacy laws.
3.2 Legal Requirements:
We may disclose your personal information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate potential fraud or security issues.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to ensure the security of your data, please be aware that no system can guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights
6.1 Access and Correction:
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
6.2 Data Portability:
You can request that we transfer your data to another service provider where applicable.
6.3 Withdrawal of Consent:
You may withdraw your consent to receive marketing communications at any time, and we will cease to process your personal information for these purposes.
6.4 Erasure:
You may request that we delete your personal data under certain circumstances, subject to applicable legal requirements.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child without verification of parental consent, we will take steps to delete the information.
8. International Data Transfers
If you are located outside of the country where our services are offered, please note that your data may be transferred, stored, or processed in different jurisdictions. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services following any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: [Contact email]
Phone: [Contact number]
Address: [Physical address]
By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.