Welcome to Northwind Glamping. By using our website or booking a stay with us, you agree to comply with the following terms and conditions
1. General Information
1.1. These Terms and Conditions apply to all services offered by Northwind Glamping.
1.2. By confirming a booking, you acknowledge that you have read, understood, and agreed to these terms.
2. Bookings and Payments
2.1. Booking Process:
All bookings are subject to availability and will only be confirmed upon receipt of payment.
2.2. Payments:
Full payment is required at the time of booking. We accept payments via credit/debit cards, bank transfers, and other payment methods listed on our website.
2.3. Group Bookings:
For group bookings or special events, additional terms may apply. Please contact our team for further information.
3. Cancellation Policy
3.1. Cancellations by the Guest:
Cancellations made 30 days or more before the scheduled check-in date are eligible for a full refund, minus processing fees.
Cancellations made between 15 and 30 days before the check-in date will incur a 50% charge.
Cancellations made less than 15 days before the check-in date are non-refundable.
3.2. Changes to Bookings:
If you need to modify your booking, contact us at least 15 days prior to the check-in date. Modifications are subject to availability and may incur additional charges.
3.3. Cancellation by Northwind Glamping:
In the unlikely event that we need to cancel your booking due to unforeseen circumstances, you will receive a full refund or the option to reschedule your stay.
4. Check-in and Check-out
4.1. Check-in Time:
Guests can check in between ____ and ____. If you anticipate arriving later, please inform us in advance.
4.2. Check-out Time:
Check-out is at ____. Late check-outs may incur additional charges, subject to availability.
5. Stay Policies
5.1. Occupancy Limits:
Each glamping tent/room has a designated occupancy limit. Please adhere to this for safety reasons.
5.2. Noise Policy:
Guests are expected to maintain a respectful noise level, especially during late hours. Quiet time is from ____ to ____.
5.3. Pet Policy:
Pets are welcome but must be kept on a leash and under control at all times. Pet fees may apply.
6. Health and Safety
6.1. Liability:
Northwind Glamping is not responsible for any injury, illness, or accidents that occur during your stay. We encourage all guests to take necessary precautions while engaging in outdoor activities.
6.2. Personal Property:
Guests are responsible for the safety of their personal belongings. Northwind Glamping is not liable for any loss or damage to personal items.
7. Activities and Excursions
7.1. Activities such as trekking, paragliding, or meditation sessions are conducted by third-party providers. Northwind Glamping is not liable for any accidents, injuries, or delays caused by these external providers.
7.2. It is the guest’s responsibility to ensure they are physically fit and capable of participating in such activities.
8. Privacy and Data Protection
8.1. We are committed to protecting your privacy and personal data. By booking with us, you consent to the use of your data for the purpose of managing your reservation and improving our services. We will not share your personal information with third parties without your consent.
9. Force Majeure
Northwind Glamping is not liable for cancellations, delays, or changes due to circumstances beyond our control, such as natural disasters, extreme weather conditions, or other force majeure events.
10. Changes to Terms and Conditions
We reserve the right to amend or modify these Terms and Conditions at any time. Any changes will be posted on our website.
By booking with Northwind Glamping, you agree to these Terms and Conditions.